Songstuff is committed to the privacy of our site visitors. This privacy statement describes the information gathering and sharing techniques currently employed by Songstuff sites.
This policy is effective from the 16th of February, 2012.
What Information Do We Collect?
For customers, we collect information that is related to your order. This includes your:
- Billing Address
- Email Address
- Credit Card Information
Songstuff does not store your credit card details.
For free members, we collect information that we need so that we can provide secure accounts. This includes your:
- Email Address
Optionally free members may also volunteer information concerning their interests
Member-specific registration information will not be shared with advertisers.
All Site Users
We also collect the following information from all site users:
- Your IP address
- browser type
- Refer URL data
- Demographic information. For example postcode, preferences, and interests
- Other information related to customer surveys and/or offers
A cookie is a small file that requests permission to be stored on your computer’s hard drive. Once agreed to, the file is stored. A cookie can be used for many purposes including:
- As a part of Web Traffic Analysis
- Session Tracking
- Customizing Content
Cookies help us to provide you with a better website, by enabling us to monitor which pages interest you and which do not. A cookie does not give us access to your computer, or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Many web browsers are configured to automatically accept cookies, but you can normally modify your browser settings to decline cookies if you so wish. This may mean some site features (such as the shopping cart) may not work or will prevent you from taking full advantage of other website features.
Songstuff uses tracking cookies in order to identify user sessions and session states. This includes shopping cart capability and community options. Site analytics are maintained using Google Analytics.
We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.
Non-user-specific information is also gathered to build a demographic of Songstuff site visitors for presentation to potential advertisers/sponsors. Fundamentally, to provide basic Songstuff membership for free, we have to attract advertisers/sponsors to help meet our running costs.
How Do We Use This Information?
- Internal Record Keeping
- Products and Service Improvement
- Periodic Promotional Emails (including new product announcements and special offers)
- Market Research (by email, phone, fax, or mail).
- Tailoring Your Website Experience According To Interest
Songstuff uses your IP address as part of our website analytics. The information gathered typically indicates which pages are popular and which are not, where you entered the website from, the country you are accessing Songstuff from, and the hours that Songstuff is busy. Such information allows us to target our features, links and advertising and to build basic demographic information for prospective Songstuff advertisers. This information is not shared with these 3rd parties.
Songstuff reserves the right to contact members (customers, community members, or mailing list subscribers) about their membership, and provide information on services they have signed up for. This includes information related to the respective site features.
Songstuff reserves the right to use submitted material to promote Songstuff and its members.
Songstuff reserves the right to edit any submitted material. By accepting this privacy statement, applying members or articles and news authors grant Songstuff the right to edit their submissions.
We are strongly committed to ensuring that your information is stored securely. To prevent unauthorized access or data disclosure we have suitable physical, electronic and managerial procedures in place to safeguard and secure the information we collect online.
Where we request an email address or name, for example for a newsletter subscription or when registering a free community account, this information is stored on secure servers provided by 3rd parties such as our Internet Service Provider (ISP), oneandone.co.uk, or a 3rd party service provider.
For customers of paid services your order data, billing, shipping, and order contents data are stored on our server. This information is encrypted using a Secure Sockets Layer (SSL) before it is transmitted over a web connection. We do NOT store your Credit Card data.
Affiliated sites, that share content with Songstuff, for example, one of the Songstuff portals, may have access to some information gathered by Songstuff. A list of affiliated Songstuff sites can be obtained on written request.
A Special Note About the Children’s Online Privacy Protection Act (COPPA):
CHILDREN UNDER THE AGE OF 13 ARE NOT ALLOWED TO REGISTER AS MEMBERS OF SONGSTUFF. In accordance with the provisions of the Children’s Online Privacy Protection Act (COPPA), we will not knowingly collect personally identifiable information from children under the age of 13. Children of all ages are still welcome to enjoy the features of the publicly-accessible areas of the website. We recognize the importance of keeping children safe on the internet and encourage parents to monitor and participate in their children’s online activities.
We will not sell, distribute or otherwise lease your personal information to third parties unless we have your explicit permission to do so or Songstuff or it’s representatives are required to do so by law.
As per the UK Data Protection Act 1998 you may request details of your personal information which we hold in storage. A small fee will be required to cover administration costs. Please contact Songstuff if you would like a copy of the information we store about you.
If you believe that any information we are holding concerning you is incorrect or incomplete, please write to us or email us as soon as possible, at the above address.
You can contact Songstuff at the following street address:
207 Brenfield Road
If you have any questions about this privacy statement or anything else please Contact Songstuff.